Shipping Policy

Processing Time
All orders are processed within 2–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping methods, including standard and expedited options.

  • Standard Shipping: 5–7 business days

  • Delivery times are estimates and may vary depending on your location and carrier availability.

Delivery Issues
If your order arrives damaged, please contact us immediately at sales@greenlifestore.us with your order number and photos of the item’s condition. We will work with you to resolve the issue promptly.

Free Shipping
We offer free standard shipping for orders over $2000USD, applicable to eligible regions only. 

Some products are eligible for free shipping. Please contact us to confirm which items qualify.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to become available.