Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Email: 📧 sales@greenlifestore.us
Phone: 📞 +1-209-542-9899
Pre Sale Questions
You can browse products on our website, add your desired items to the shopping cart, and click “Checkout” to proceed to the payment page. Follow the instructions to fill in your shipping details and complete the payment to successfully place your order.
We support the following payment methods:
1/ Credit cards (Visa, MasterCard, American Express)
2/ PayPal
3/ Google Pay
4/ Local payment methods in certain regions
Orders are usually processed and shipped within 1-5 business days, except for pre-order products. Shipping times may be delayed during holidays or promotional events. Please refer to the checkout page for specific shipping times.
You can log into your account and check your order status on the "My Orders" page. Additionally, we will notify you of the order progress and shipping details via email or SMS.
Once an order is placed, it immediately enters the processing stage and cannot be modified or canceled easily. If your order has not yet been shipped, please contact our customer service as soon as possible, and we will try our best to assist you.
If you are not satisfied with the product received, you may request a return or exchange within 7 days of receiving it. Please ensure the product is unused and in its original packaging. Contact our customer service for return and exchange instructions.
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of receiving the item and provide relevant photos or videos as proof. We will resolve the issue as soon as possible.
We partner with multiple logistics providers, including DHL, FedEx, UPS, and EMS. You can select your preferred shipping method at checkout. Delivery times may vary depending on your location.
Yes, we offer international shipping. However, shipping fees and delivery times will vary based on your shipping address. You can view available shipping options and estimated delivery times at checkout.
At checkout, enter your coupon code, and the system will automatically apply the discount. Please note that some coupons may have conditions, such as minimum purchase requirements or restrictions on certain products.
